Services
Support Services

OneWorld Infotech offers comprehensive suite of support services depending on the client's needs:

Technical Support - Our technical support offerings include pre-arranged basis technical support and problem resolution for customers which includes product and system support using email and live chat applications (ex. PHP Live, LivePerson etc.).

Infrastructure Support - Our Infrastructure support offering ensures cost-effective use of IT, allowing clients to focus on their critical core business , rather than on the operating of the I.T. infrastructure support. Our Infrastructure services include:

  • Operating System Administration ( iSeries, Windows, Unix)
  • Database Administration ( MS SQL Server, Oracle)
  • Desktop Management ( Security updates, Service packs, Antivirus, Spyware removal, PC Tune up)

Customer Support - Our customer service offerings include crafting a virtual contact center to manage customers concerns and inquiries using voice, email and web-based live chat on round-the-clock..








Support
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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