| Services |
Support Services
OneWorld Infotech offers comprehensive suite of support services depending on the client's needs:
Technical Support - Our technical support offerings include pre-arranged basis technical support and problem resolution for customers which includes product and system support using email and live chat applications (ex. PHP Live, LivePerson etc.).
Infrastructure Support - Our Infrastructure support offering ensures cost-effective use of IT, allowing clients to focus on their critical core business , rather than on the operating of the I.T. infrastructure support. Our Infrastructure services include:
- Operating System Administration ( iSeries, Windows, Unix)
- Database Administration ( MS SQL Server, Oracle)
- Desktop Management ( Security updates, Service packs, Antivirus, Spyware removal, PC Tune up)
Customer Support - Our customer service offerings include crafting a virtual contact center to manage customers concerns and inquiries using voice, email and web-based live chat on round-the-clock.. |

|